Right now, we are running hard and fast just to keep up with the endless problems, issues and challenges that are surfacing around us. On one hand, we are stunned by current events and choices. On the other hand, we barely have enough time to notice because we are just trying to manage the daily onslaught of difficulties within our own circles of influence and concern.
In the midst of all this craziness, we forget that we entered this global pandemic last March challenged and worn, if not exhausted. And if we are honest with ourselves and others, we will exit this global pandemic more exhausted and more challenged than when we entered it.
When leaders recognize that we are caught between what was and what will be, they have to recognize that individual and organizational anxiety will continue to rise. People will naturally become more self-protective. They will focus on coping more than being creative. Old, pre-COVID problems will show up again at the personal, team and system levels. And if that was not enough, it is common for people to send mixed signals, and to become more polarized.
Remembering that pandemic fatigue, grief and loss are real, leaders can make three important choices to help all involved more through these difficult and challenging days. First, the creation of temporary systems to handle problems is a viable option when too many unknown variables are in play. This choice will lower the pressure on creating the perfect solution or system. Second, it is important to focus on creating stronger intra group connections. Teamwork was critical to success before and during this global pandemic. It will also be very important as we enter the first stages of a post global pandemic time period. Therefore, help your key teams to stay healthy and supportive as they move though their challenges. Finally, recognize that listening in a respectful manner is a powerful choice. When people feel like their supervisor hears them and understands their challenges, they will respond differently than if they feel like they are being judged or criticized.
As we look toward the future, let us remember how far we have come. We are, we can, and we will make it through these difficult days. Important choices now will create better times in the future.
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