Create Clarity Of Intention
Along with this, many leaders focus their attention on all the problems around them. However, what they miss is whether or not they are clear about their intention in the problem solving process. Clear intention should always precede problem solving.
When coaching someone who is experiencing a full bandwidth, and trying to solve problems plus keep their eye on the ever-evolving big picture, I ask them: “What is your intention in this situation?” Most just look at me for a long minute, and then respond: “I am just trying to fix it all.” Some will respond by saying “I am just trying to get caught up,” or “I don’t know.”
The problem here is that their fundamental belief about leadership is based on three myths. First, the leader’s job is to come up with all the answers. Second, the leader’s job is to fix everything. Third, the leader’s job is to make sure you get everything done before you rest. These leadership myths have created a significant amount of pain, fear, and loss, because they are totally unrealistic on so many levels.
Instead, we need to help ourselves and others clarify our intentions plus rebuild our faith and trust in ourselves and others. We also need to realize that the world will always be changing, and the strategy of the company may not always be able to keep up with unforeseen variables that surface due to this change.
And, at the same time, we need to accept the fact that most leaders are afraid of change, because they fear the messiness and unknown nature that comes with it. They also fear the judgement of others, and the feeling of losing control around all that is happening. If they recognize these factors and understand that they are normal, even if they do not like them, they will always handle everything better if they stand on a foundation of clear intention, faith, and trust in themselves and others to figure out what to do next, and how to move forward.
Build A Framework of Acceptance And Commitment
Second, having a framework of acceptance and commitment makes a major difference when our bandwidth is full and overflowing. In the beginning, we need to recognize that “acceptance is the answer to all my problems,” as Alcoholics Anonymous so wisely reminds us. To gain a greater understanding of this perspective, we must turn to The Serenity Prayer, which was originally written by the American theologian Reinhold Niebuhr. As it states, “God, grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference.” There are days now when I wish people would start each day reciting this prayer in order to remind themselves of how to respond, and cope with all the problems and issues that swirl around them each and every day.
Along with a clear perspective on acceptance, I also think we need to explore what are our commitments when we are feeling overwhelmed. As John Adams once wrote, “There are 2 kinds of people, those who make commitments and those who keep commitments.” From my vantage point, I think there is a third kind of person, namely one who routinely reviews their commitments in order that they can maintain them in a healthy and effective manner. When we review our commitments and re-commit to them, we build a new way of leading in the midst of all that is happening.
Nevertheless, Margaret Wheatley reminds us of something very important. As she explains, “We know we are an island surrounded by seas of increasing turbulence, tsunamis that suddenly wipe out years of good work and destroy possibility. We know that we have no control over these forces, and so we gather together and build an island. The strongest protection is our shared identity and our commitment to norms and practices that nourish the human spirit.”
When we choose to nourish the human spirit, our own and others, we must remember the advice of the late, Richard Farson: “People can make lasting changes in themselves only though a commitment to continuing discipline…. Lasting change comes only from the adoption of sound management principles that are practiced on a continuing basis. There are no quick fixes.” And this is the hardest part of all, because we live in a society that is addicted to quick fixes and instant gratification more than the work of discipline and commitment.
The Problem of Living A Divided Life
Third, the other problem we experience when our bandwidth is full is that we end up living a divided life. Rather than pursuing a path of integration and wholeness, we instead default to a pathway of fragmented and transactional living and working. We often do this in the hopes of meeting needs, priorities, and expectations of others.
Tasha Eurich in her book, Shatterproof: How to Thrive in a World of Constant Chaos (And why resilience alone isn’t enough) (Little, Brown Spark, 2025), notes that we need three things in order to thrive. As she explains, “The first three-to-thrive need is confidence: the belief that we’re effective in our actions, capable of achieving out goals, and able to grow and learn new things. The second three-to-thrive need is choice, which means feeling free to function without pressure or threat, acting with agency and integrity, staying true to ourselves. The final need is connection, the sense that we belong, get along with others, and experience mutual closeness and support…. Fundamentally, confidence keep us growing, choice keeps us authentic, and connection keeps us together.”
I think the challenge of a divided life is that we have lost the memory and the experience of living and working from a place of confidence, choice, and connection. And with a full bandwidth, we end up wandering in the land of self-doubt, constant pressure, and loneliness when what we truly want are the feelings of competence, authenticity, and love.
Now, people, who realize that they are living a divided life, often want a singular solution to solve this problem. While I wish I had one, I do believe there is a three-fold pathway to creating a unified life. First, I believe we need to engage regularly with mentors and elders, because they can offer perspective, insights, and ask wonderful questions that we would not normally ask ourselves. Second, I believe we need to create or find a circle of trust so we can share freely and openly about life’s challenges. This helps us process what is happening and helps to remember that we are not alone in our challenges. Finally, I believe we need to reclaim our faith, because sometimes there are no black and white answers to life’s questions, and faith can help us cope with this level of ambiguity and complexity. In short, we need to embody faith, trust, and respect in all that we do, and in all that we say if we seek to unite our life rather than cope with a divided life.
Learn to Unlearn
Asking big questions and working through complexity are normal aspects to the life of a leader. Working when overwhelmed and, at times, being afraid given the changes happening in the big picture may also happen. In short, there will always be challenges when working with people, and change.
Nevertheless, when we grasp the important choices we need to make as a leader, we come to two important insights. First, we realize the significance and “necessity of learning to unlearn” as so aptly stated by the retired, Carleton College professor and dean, Bardwell Smith. We need to question ourself, not just others, and we need to question our understanding, assumptions, and expectations. Sometimes, we are just wrong about what is happening and why. By recognizing the importance of unlearning, we can execute better moving forward.
Second, we realize the significance and necessity of embracing this old Quaker saying: “Let your life speak.” The questions we ask, or are confronted with may be big and complex, but the way we role model how to explore them, and to live with them always speaks louder than our words. This choice to consciously role model is directly connected to the choice of no longer living a divided life. Instead, we must choose to live a life united. “Embracing one’s wholeness makes life more demanding,” explains Parker Palmer, “because once you do that, you must live your whole life.” And, in the end, living from a place of united wholeness is the pathway to solving many of life’s most complicated and complex problem.
Again, there will always be more questions and more problems when being a leader. And there will always be choices to make about how we respond to them. But, in the end, we need to live and work from a place of integrity, trust, and respect. Then, the idea of wholeness becomes a daily reality rather than a life based on unrealistic expectations.
© Geery Howe 2026