Monday, July 29, 2013

Message received?

Here is a simple but powerful leadership lesson that many people are forgetting right now, and need to remember:

Just because you sent the message does not mean that the other person received it, let alone understood it.

Whether it is in a memo, e-mail, text, tweet, or during a face to face conversation, just because you said it or wrote it does not mean another person heard it, understood it or will change their behavior because of it.

Recently, during executive coaching sessions, I am hearing over and over the following: “ Well, I sent it to them and they did nothing.” Or “I keep telling them it is important and they didn’t do anything with this information.” My response is always the same: just because you sent the message, does not mean they got it, let alone understood it.

The problem is that we live now in a world where “To Do” lists are more important than goals, and e-mail is more important than relationships. Everyone is racing to “get’er done.” This is not a sustainable way to work or to live. No wonder people in leadership positions are burned out and are thinking of quitting,

Instead, we need to send effective messages and then ask open ended  questions of those listening to make sure they understand the concept, not just are aware of it.  Next, we need to make sure that the person knows how to implement or utilize the information.  While this may take more time in the beginning, it will result in better outcomes for all involved.

So, start this week by regularly checking to make sure your messages are received and understood rather than just sent.  It will make a world of difference in your effectiveness as a leader.

Geery Howe, M.A. Consultant, Executive Coach, Trainer in Leadership, Strategic Planning and Organizational Change Morning Star Associates 319 - 643 - 2257

Tuesday, July 23, 2013

Fall Roundtable - Early Bird Special!

Before another hot and humid day takes place, I just wanted to send you a friendly reminder that the “Early Bird Special” for the Fall 2013 From Vision to Action Executive Roundtable is set to expire on Tuesday, July 30.

If you sign up between now and 7/30/13, the price will be $ 275.00 for the two days and $ 175.00 for a single day. Here is the link to the registration form: http://www.chartyourpath.com/pdf/2013-From-Vision-To-Action-Exec-Roundtable-Regist.pdf Please write “early bird special” on it when you send it to me by mail or fax (# 319 - 643 - 2185).

After 7/30/13, the registration price will be $ 295.00 for the two days and $ 195.00 for a single day.

Here are the details for your review:

Thursday: September 19, 2013

8:30 am - Registration
9:00 am - 10:15 am - When Change is the Only Constant
10:15 am - 10:30 am - Break
10:30 am - 12:00 pm - Focusing on Collaboration Rather than Heroics
12:00 pm - 1:30 pm - Lunch and Networking 
1:30 pm - 2:45 pm - Building and Maintaining Healthy Work Relationships
2:45 pm - 3:00 pm - Break
3:00 pm - 4:30 pm - Finding the Right Match Between Talent & Outcomes
4:30 pm - Adjourn

Friday: September 20, 2013

9:00 am - 10:15 am - Adapting to Complexity
10:15 am - 10:30 am - Break 
10:30 am - 12:00 pm - Integration and Application
12:00 pm - Adjourn

Location: Coralville Marriott Hotel and Conference Center, Coralville, Iowa 

Hope you can come. 

Geery Howe, M.A. Consultant, Executive Coach, Trainer in Leadership, Strategic Planning and Organizational Change Morning Star Associates 319 - 643 - 2257

Monday, July 22, 2013

The Importance of Listening

There are times when I have to tell a senior executive to quit talking so much and to start listening more. Over the years, I have learned that when a senior leader starts talking a couple of things take place. First, everyone else stops talking. Next, people focus on telling the senior executive what they think the senior executive wants to hear. Furthermore, these same direct reports over time will just wait and let the senior executive do all of the thinking and talking. Then, they will simply fill out all of the orders that comes from their leader’s mouth. This results in the “just tell me what I need to do and I will do it” syndrome.

Marshall Goldsmith in his wonderful book, What Got You Here Won’t Get You There: How Successful People Become Even More Successful, Hyperion, 2007, notes that many leaders get caught in the trap of “adding too much value,” i.e. they have an overwhelming desire to add their two cents to every discussion. The result is that people just quit participating and wait.

The greatest gift a leader can give is the gift of listening. When they quit answering all the questions and telling people what to do, they are on the right path. Then, they can pay careful attention to what people are actually saying and thinking. As a result, they can learn vital and often mission critical insights into what is happening and why. 

So this week, practice listening more and talking less. It will be a challenge but it is worth the effort.

Geery Howe, M.A. Consultant, Executive Coach, Trainer in Leadership, Strategic Planning and Organizational Change Morning Star Associates 319 - 643 - 2257

Monday, July 15, 2013

Matching Talent With Opportunity

September was my favorite month of the year because after all of the different Boy Scout summer camps we went to as a troop, Monday nights was when we would start again on our regular Scout Meetings.  Here, we would have knot tying relays or learn how to identify trees by their leaves or bark. Some days we would learn how to make plaster of paris molds of paw prints found in the mud or sand nearby where we meet as a troop.

One of my favorite weekly skill building sessions was on the subject of hiking and camping. This was the late 60’s and early 70’s when all sorts of revolutionary new equipment was coming into use. First, we learned about nylon back packs with external frames plus hip belts. This was a vast improvement over our canvas packs which dug into our shoulders once loaded.  

Next, we learned about how to wear and buy mountaineering style, vibram soled hiking boots from Europe. Designed for hiking in the Alps, these boots were all leather, tough and offered incredible ankle support. I remember my first pair that I ever owned. Given I have big feet, they were huge. They also were very heavy in weight. They may have been perfect for the Alps but not so practical for hiking in state parks outside Philadelphia. 

Third, we learned about new innovations in camp stoves. Having always cooked over a fire, the arrival of various new camp stoves was very exciting.  Some required bulky propane canisters and others used kerosene. The newest and fanciest ones at the time used white gas. Once we learned about all the different types, we had a contest to see which hiking stove could boil a cup of water the fastest. The stove which used white gas won the contest but it worked like a blow torch and probably would have melted the pot too once the water had boiled away.

However, the biggest event during Monday night Scout meetings was the annual fire building contest. My father, the Scout Master, would drive two stakes in the ground and then tie a piece of string from one stake to the next at the height of his belt buckle. Then every patrol was given one log, one axe, one hatchet and one strike any where match. The goal was to split the log into small enough pieces using the axe and the hatchet and then build a fire that would burn high enough to burn through the string.  The first patrol to do this got bragging rights for an entire year and would be known as the best fire starters in the troop.  It was a big honor that every patrol wanted to have. 

As a patrol leader of the newly formed Intrepid Patrol, an assorted collection of all of the new scouts which did not get absorbed into the other patrols, our first year was a disaster. We were still trying to split the log and build the fire when others burned through the string. Our second year was not much better because we were arguing and interrupting each other instead of listening and working together. 

After the second mess up, we were determined to win during our third year. Every month when we went camping, we would practice.  Sun or rain, in the forest or on the beach, we tried over and over. Our goal was to start strong and then blow away the competition.

Over time, we learned a lot about each other and our patrol. Through multiple "false starts" over many camping trips, we realized that John was good with an ax and could split a log in half very well. He was a junior Davie Crockett. Charlie, on the other hand, loved the hatchet and could bust split wood into very small pieces very fast. Charlie was He-man the Barbarian. Now, Peter was good with a knife and could make a "fuzz stick" in no time flat.  He was the only Scout I ever knew with his own switch blade. And I, being the son of a landscape architect and site engineer, was good at building, lighting and feeding the fire. After a lot of practice, we blew out the competition the third year and won many subsequent years.

The keys to our success in the fire building competition look simple from the outside, but required a ton of work. First, we had to clarify the different roles and make sure we matched them with the right person who was skilled in that particular area. Second, we had to support each other and work as a team rather than argue and criticize each other. Third, we practiced once a month and had to figure out what actually worked well given our skills and talents.  It did not happen all at once, but with discipline and practice it came together over time. 

This summer I wish more groups would recognize that matching talent with opportunity takes time, focus and discipline. It will not happen all at once but the effort is worth the result once it happens. If during the process you learn how to build a good campfire, I suggest you celebrate this accomplishment with some tasty s’mores.

Geery Howe, M.A. Consultant, Executive Coach, Trainer in Leadership, Strategic Planning and Organizational Change Morning Star Associates 319 - 643 - 2257

Monday, July 8, 2013

The Power of Belonging To Something Important

When I was eleven and a half years old, I got the opportunity to go to Boy Scout summer camp with our local troop.  It was a week long experience far from the city and promised to be a wonderful time to work on multiple merit badges.

The first step in going was to gather all of the necessary equipment. With my list in hand, I went up to the attic where all the camping equipment was stored and started pulling things out. First, I needed my old red flannel sleeping bag, tightly rolled which was more an art than practice. Next, I needed my canvas back pack, no hip belts or internal frames on this one, and my mess kit which I just loved because it not only came with its own cloth cover but could be turned into a dish, a frying pan and all sorts of other things. Then, I found my knife, fork and spoon which also could all be connected into one unit and came with it’s own little plastic sheath. Once all the gear on the list was found, I was ready.

Finally, the big day came and our local troop drove to summer camp. There we joined many other scout troops from all over Philadelphia and New Jersey for a week long summer adventure. I have to admit that I was very excited because we were going to be sleeping in canvas tents on raised platforms with real cots for beds. No pup tents on the ground felt like a vast improvement.  

The initial activity for Tenderfoot Scouts that first afternoon a lesson on whittling and carving. I don’t remember which merit bade this was connected to, but I remember knife safety was going to be a part of it. So, we were all told to go back to our tents, dig in our packs for our pocket knives and then bring them back for a lesson on knives and whittling.

Here is where the true fun began.  When I got the initial list back home, I was frustrated because the only knife I had was a very tiny pocket knife with a short little blade.  Now my Dad and my brother had much better knives with multiple blades. Some in the troop even had the early versions of the Swiss Army knife with multiple blades plus all sorts of cool stuff like a saw, spoon etc. on their knives.

When I was in the attic at home pulling all my gear together, I dug through the box and found some old camping stuff from when my Dad was in the army. There I discovered a true Bowie knife. It had a good six inch long blade, big stock handle, and leather sheath. It could even attach to your belt and be strapped to your thigh given the blade was so long.

So, that afternoon at summer camp I went back to my tent, strapped on my impressively large knife and went back to the circle.  Once we all had returned with our knives, the camp counselor gave each of us a stick and told us to whittle one end to a point. I unsnapped my knife from the sheath (it looked like a small machete in my little hand) and with a single flick of my wrist I cut the end of the stick off and created a sharp point. It was one impressive knife.

Of course, the camp counselor freaked out, took away my knife and I got in trouble. I think he was mostly jealous because my knife looked like a sword compared to his and every one else’s knife in the circle. I even had to listen to a lecture on safety and following the camp rules.

Day by day, during my first week of summer camp, we all learned important skills such as morse code - the language of dits and dashes, how to communicate using semaphore flags, and how to lash logs together to make a temporary bridge or raft.  We went hiking, learned about different trees in the forest, and practiced identifying animal prints found in mud. We swam at the pool and one day we even swam in a river. In retrospect, some of these skills seem like ancient history now and slightly comical on one level, but at the time it was all new and all very exciting.

The most impressive part of each day happened just before dinner. The camp bugler would call all the troops together on the parade grounds in front of the mess hall.  From all over the huge camp, every troop would gather in their designated sleeping area, and then march to the parade grounds with the oldest scouts in the front and the youngest ones in the rear.  Each troop would come singing a song, whistling or marching in cadence.  Our troop at times whistled the theme song from the movie, The Bridge Over the River Kwai, or sang out a loud call and response sequence which was very rowdy.  

When all the troops had gathered, the head of the camp asked each troop leader if every member of their troop was present and accounted for.  The answer was always a hearty “Yes, sir!” Then the American flag and the camp flag was lowered and folded for the day, and off we went to the mess hall for dinner.  

As I reflect on these bygone summer experiences, I realize that I experienced something that I have not heard about in many years, namely pride in belonging to something special. Not arrogance or cockiness, but sincere pride in being a member of my local troop.  

Nowadays, I ask many young people if they are proud to be a member of the organization where they work. Often, they respond by saying “it’s just a job.” This saddens me on so many levels, because it means that they have not bonded with the work that they are doing and that they have not experienced the power of feeling connected to the people they are doing it with on a daily basis.

I learned many years ago that it is only work if you want to be some place else. Yet, I believe too many leaders today are not recognizing the importance of creating shared experiences, which bond a group together. They are not recognizing the value of learning new ideas together and seeing how they apply to their current challenges. They do not realize the importance for employees to know that their job matters to someone and that it makes a difference in the world.

In short, too many leaders these days are not creating healthy pride about the work that we are doing. If it is only a job, then only a part of me will show up. Therefore, I suggest we all head back to summer camp, work on a few new merit badges, and take pride in the work we are doing.  Then, when asked if everyone is present and accounted for, we can respond with a hearty “Yes, Sir!”, knowing that another day of meaningful learning and work has taken place.  

Geery Howe, M.A. Consultant, Executive Coach, Trainer in Leadership, Strategic Planning and Organizational Change Morning Star Associates 319 - 643 - 2257

Monday, July 1, 2013

2013 Fall Roundtable - Early Bird Special!

Now that summer is officially here and July 4th is just around the bend, it is time for us to turn our sights on the 2013 Fall Roundtable! 

On September 19 - 20, 2013, we will gather at the Coralville Marriott Hotel and Conference Center, Coralville, Iowa for the Fall 2013 From Vision to Action Executive Roundtable. Here is the agenda for your review:

Thursday: September 19, 2013

8:30 am - Registration
9:00 am - 10:15 am - When Change is the Only Constant
10:15 am - 10:30 am - Break
10:30 am - 12:00 pm - Focusing on Collaboration Rather than Heroics
12:00 pm - 1:30 pm - Lunch and Networking 
1:30 pm - 2:45 pm - Building and Maintaining Healthy Work Relationships
2:45 pm - 3:00 pm - Break
3:00 pm - 4:30 pm - Finding the Right Match Between Talent & Outcomes
4:30 pm - Adjourn

Friday: September 20, 2013

9:00 am - 10:15 am - Adapting to Complexity
10:15 am - 10:30 am - Break 
10:30 am - 12:00 pm - Integration and Application
12:00 pm - Adjourn

Starting today through Tuesday, July 30, I am offering an “early bird” registration price for the Fall 2013 From Vision to Action Executive Roundtable.

If you sign up during this time period, and submit payment before 7/30/13, the price will be $ 275.00 for the two days and $ 175.00 for a single day. Here is the link to the registration form: http://www.chartyourpath.com/pdf/2013-From-Vision-To-Action-Exec-Roundtable-Regist.pdf Please write “early bird special” on it when you send it to me by mail or fax (# 319 - 643 - 2185).

After 7/30/13, the registration price will be $ 295.00 for the two days and $ 195.00 for a single day.

I hope you will reserve September 19 - 20 on your calendar, and e-mail me today about whether or not you and your team are coming. Then, in September when the leaves are just starting to turn to their fall beauty, all we will need to do is meet at the Fall 2013 From Vision to Action Executive Roundtable.

Thinking ahead and looking forward to seeing you in September!

Geery Howe, M.A. Consultant, Executive Coach, Trainer in Leadership, Strategic Planning and Organizational Change Morning Star Associates 319 - 643 - 2257

Developing A New Organizational Culture - Second Edition

After two years of writing and rewriting, I am delighted to announce today that the completely revised and significantly expanded, second edition of the From Vision to Action booklet called Developing A New Organizational Culture is ready to share with all of you!

In this booklet, I explore how to prepare for cultural change, build a foundation of trust, develop win/win relationships, and apply feedback. I also examine critical steps to building teamwork that results in improved communication, creativity, and innovation. Finally, I delve into different ways to cope with the changes that come with this level of work. In particular, I explore issues related to paradigm paralysis, and dealing with and overcoming resistance.

This is a wonderful new resource which will be very helpful given the pace and amount of change that is taking place in the for-profit and non-profit worlds at this time period.

To celebrate this new, second edition, I am offering a special summer booklet sale.  From July 1 - July 30, 2013, the second edition of Developing A New Organizational Culture will be 20% off the regular price of $ 10.95 for a single copy.  All you need to do is print off the order form from the web site, write “summer sale” on it and mail it to me with your payment. Here is the link to the order form:


For those of you who want more detailed information about the booklet, please check out the new Introduction and Table of Contents on the web site. Here is the link:


Happy reading of this spectacular new booklet!

Geery Howe, M.A. Consultant, Executive Coach, Trainer in Leadership, Strategic Planning and Organizational Change Morning Star Associates 319 - 643 - 2257

The Importance of a Good Campfire

My mother’s primary solution to nearly all of life’s problems was a simple one: “Please go outside and play.” Born in the 50’s and raised in a very small home in the suburbs of Philadelphia, our local neighborhood was the foundation of many of my life’s adventures. Climbing trees, exploring the creek at the local park, and playing games like running bases, kick the can, and capture the flag created hours upon hours of endless fun. Wearing cut offs, red ball sneakers and a hand-me-down t-shirt, my young friends and I spent most of our days in active pursuit of new experiences.

One highlight of these early years was when my Dad and older brother would come home from their monthly Boy Scout camping weekends. My father’s father promoted scouting and thus my Dad joined and later became an Eagle Scout. Next, he became the Scout Master of his childhood troop. Of course my older brother joined and became an Eagle Scout, too. Therefore, it was a foregone conclusion that when I turned eleven years old that I would join the local scout troop as well.

What I loved about the Sunday evenings when my Dad and brother came home was listening to all of their stories about what took place on these monthly scouting weekends.  I listened to them describe the overnight camping, the different hikes they went on, the time around the campfire, the work they did toward different merit badges, and the many practical jokes that every one played.

By the time I turned eleven years old, I knew all about being sent looking for shoreline to hold down a tent, or a sky hook to hang up a shirt. I also knew not to ask for dehydrated ice cubes (add water and freeze) or to be tricked into asking another scout troop for a left handed smoke shifter.  I even knew not to ask the camp doctor when feeling home sick because I might get my ear lobes dipped in red tinted alcohol and sent back to my tent to rest and recover.

My first official camping trip as a Boy Scout, a true Tenderfoot, took place when I turned 11 years old. My father was still the Scout Master at the time so I went out with the troop to a state park outside of Philadelphia, leaving Friday night after school. That evening my Dad and I set up the tent where we would bunk down for the weekend.

Nowadays, camping can be pretty high tech with all sorts of very unique equipment. But back in the sixties, we used old canvas tents with wooden poles. They were called “pup tents” and had a unique musty smell. One learned very quickly not to touch the inside of the canvas because the oil from your fingers could cause the canvas to leak if it rained.  Held up by the poles and numerous big wooden or metal stakes, these tents did not come with screen doors or fancy rain flies. It was just a single cover from the weather. 

Once the tent was up, then we made up our beds. After removing all the sticks and stones of varying sizes from inside the tent, we rolled out our ponchos as a ground cloth and then unrolled our cotton sleeping bags. Mine was a wonderfully thick cotton sleeping bag with a red flannel interior. It was hot in the summer and barely warm enough in the fall or winter. If there was any moisture in the air, this bag was sure to absorb it. With my Dad on one side of the poles and me on the other, we hauled in our simple canvas packs and the deed was done.

After all the tents were set up, it was time to cook. We built our camp fires, one for each patrol, and started the slow process of making a meal. These had all been planned out in advance during numerous Monday night scout meetings. Some meals were hamburgers, sliced potatoes, onions all wrapped in aluminum foil and placed in the coals of the fire to cook. Other patrols heated up canned stew, beans, etc. These meals were never fancy and most of the food came from a can. There was however lots of food and many young people to feed.

On my first camping trip, one of the older scouts had spent a month making an actual left handed smoke shifter. Using a brace and bit taped to a plastic whiffle ball bat split into fan like shapes on the end, the contraption actually worked quite well, much to the surprise of all including the inventor.  However, once the fan end really started to spin because everyone was working the brace and bit to the max, it fell apart. Still, that left hand smoke shifter became a legend in the history of the troop and when a young eleven year old Tenderfoot Scout on his first camping trip was sent off to find one for his patrol, we could all respond that we had seen one once before but not in a long time.

While I grew up on the stories from these amazing year round monthly camping trips, it was not until my first camping trip as a young scout that I learned something very important. After the setting up of camp and all of the cooking and clean-up had been accomplished, then everyone gathered around a single camp fire and shared. Some people told funny stories and others sang songs.  Some people shared jokes and others did simple skits, but in the midst of all of this reverie, there always came a point when one of the older members of the troop or maybe an adult or two would talk about the meaning of the scout oath or any one of the 12 scout laws.  It was a time to talk and to listen about bigger ideas like community service, the importance of doing a good deed daily, or always being prepared.  As the camp fire burned low, we, the younger ones, soaked up these important ideas. Upon reflection, I have realized that theses ideas became fundamental to who I am now and how I choose to live my life. In short, it was powerful teaching combination - real fun, real learning and real challenges.

My insight this summer is that we are not holding enough camp fire times in our lives. We need to rediscover and/or create the space and the time so that the older, more mature and experienced people in our lives can push back from the tasks of the day and settle in to share their life journeys, perspectives, and lessons learned. It is time we begin to rebuild this element into our lives and into the lives of those we work with on a daily basis.  

This is not the work of Facebook, Twitter or text messages. It is the work of people stopping to connect at a deeper and more interpersonal nature. For when we do this level of in-depth sharing and listening, we will discover a whole new way of living and working in the world.  And it will be transformational just like my first camping trip.

Geery Howe, M.A. Consultant, Executive Coach, Trainer in Leadership, Strategic Planning and Organizational Change Morning Star Associates 319 - 643 - 2257